DHL Express Medan
Alamat : Jl. Cemara No 29 Medan
No. Telepon : 061-80032648 (hunting) Fax 061-6615295
Jam Operasional DHL Medan
Senin – Jumat 08:00-17:00
Sabtu – 08.00-13.00
Minggu dan Hari libur tutup
24 Hours DHL Express Customer Service Hotline : 0800 1 333 333 or 021 7917 3333
The DHL service is horrible!
I try to to contact the DHL office in Medan on 24 July 2020 at 13:39 hrs and 13:58 Hrs but nobody replied, when I contacted the office in JKT, I have requested for address in DHL Medan where I could retrieve my parcel and paying the importation tax.
Now, when I asked my Singaporean colleague to send my parcel on 13 July 2020 by DHL from Singapore to Medan, Kabanjahe.. my colleague had a DHL declaration form to fill in the items that I had wanted to send for my personal use..
It was very disappointed that the forms were not clear enough whether the items are sending for what purposes…
Iām a KITAS holder and been working for nearly 3 years here, this was the first time I imported my personal use items. Due to the unprofessional items declaration form given to fill with unclear instructions. Thus, I have to ended paying importation Tax of Rp2.927.000,00, on top of it the freight charge was bloody expensive of SGD145 !!!!!!
This was a terrible experience that for sending a parcel overseas!
Very disappointed!